Tutorial 10
How to overcome customer objections
Learn how to diffuse customer objections
Discover techniques to turn those objections them into closing levers
We know we are getting close to a sale when the prospect begins to express some doubts or concerns.
High performing sales and customer service teams prepare for the likely objections.
They can diffuse them with a pre-emptive strike or use a proven technique to overcome the objection.
In addition to providing dynamic insights into the above areas, this module also explores a unique technique to turn objections in closing levers.
Approximate Workshop Time 60 Minutes
It is Essential Learning for
- Sales Teams
- Sales Managers
- Business Development Executives
- Account Managers
- Internal Sales Staff
- Customer Service teams
- Sales Engineers
Note; this workshop may be completed by individuals or alternatively in a team meeting environment. Each participant has the opportunity to individually submit their responses to questions and exercises. Feedback on those responses will be provided to each participant.
Individual Participant
$195.00Add to cart
Small Sales Team (up to five participants)
$450.00Add to cart
Medium Sales Team (up to ten participants)
$675.00Add to cart
Large Sales Teams (up to twenty participants)
$990.00Add to cart
* Pricing is inclusive of GST. Note; The theory is delivered on video, each lesson includes a series of retention questions.
Feedback is provided on your responses once submitted.