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Tutorial 10

How to overcome customer objections


Learn how to diffuse customer objections
Discover techniques to turn those objections them into closing levers

We know we are getting close to a sale when the prospect begins to express some doubts or concerns.

High performing sales and customer service teams prepare for the likely objections.

They can diffuse them with a pre-emptive strike or use a proven technique to overcome the objection.

In addition to providing dynamic insights into the above areas, this module also explores a unique technique to turn objections in closing levers.

Approximate Workshop Time 60 Minutes

It is Essential Learning for

  • Sales Teams
  • Sales Managers
  • Business Development Executives
  • Account Managers
  • Internal Sales Staff
  • Customer Service teams
  • Sales Engineers

Note; this workshop may be completed by individuals or alternatively in a team meeting environment.  Each participant has the opportunity to individually submit their responses to questions and exercises. Feedback on those responses will be provided to each participant.

Individual Participant

$195.00Add to cart

Small Sales Team (up to five participants)

$450.00Add to cart

Medium Sales Team (up to ten participants)

$675.00Add to cart

Large Sales Teams (up to twenty participants)

$990.00Add to cart

* Pricing is inclusive of GST. Note; The theory is delivered on video, each lesson includes a series of retention questions.
Feedback is provided on your responses once submitted.